Positive Housing
Supported Hosuing Services
Our Services
Best Quality Supported Housing Services with Love
Supported Housing
Supported housing is a type of accommodation that allows residents to live independently, with the peace of mind that they can get support if they need it.
At Positive Housing, we understand that different people have different support needs. That’s why we strive to fully understand the needs, wishes, and goals of our residents so that we can support them to thrive in their home environment.
To ensure residents get the best of out their living arrangements with us, we work with our new residents to develop detailed support plans. Support plans measure and work towards positive outcomes, such as building confidence to live independently, getting back into employment, education, or training, or managing mental health or finances.
Our supported housing service is overseen by the local authority Birmingham City Council. The local authority regularly carries out audits, inspects, and regulates support services to ensure they meet the legal standards for the safety and quality of support being provided to our tenants.
Floating support
Floating support is another service we offer to both our residents and those in our community.
Floating support is a shorter-term form of support that gives people the skills and confidence they need to reach certain goals. Some typical goals people use our floating support services to help meet are:
- Learn skills to help manage and sustain their tenancy
- Live independently with skills such as paying for bills, food shopping and cooking
- Manage their finances
- Get access to adaptations to make their homes more accessible for disabilities
- Find suitable employment, education, or training opportunities
- Develop confidence
- Gain access to mental health support services in the community
Floating support is an invaluable service that can transform the lives of people who may be struggling due to family or relationship breakdowns, ill-health, or many other reasons.
Floating support
Floating support is another service we offer to both our residents and those in our community.
Floating support is a shorter-term form of support that gives people the skills and confidence they need to reach certain goals. Some typical goals people use our floating support services to help meet are:
- Learn skills to help manage and sustain their tenancy
- Live independently with skills such as paying for bills, food shopping and cooking
- Manage their finances
- Get access to adaptations to make their homes more accessible for disabilities
- Find suitable employment, education, or training opportunities
- Develop confidence
- Gain access to mental health support services in the community
Floating support is an invaluable service that can transform the lives of people who may be struggling due to family or relationship breakdowns, ill-health, or many other reasons.
Safeguarding
At Positive Housing, we work with a wide range of service users, many of whom are vulnerable due to physical or mental ill-health, substance misuse, age, or other difficulties. We take safeguarding extremely seriously, and our staff is regularly trained on how to spot abuse of a vulnerable person, as well as how to report any suspected incidents.
Our staff promises never to ignore or allow suspected incidents of abuse to continue and will always act where necessary to protect vulnerable people. Abuse can take many forms such as physical, verbal, financial, sexual, discrimination or neglect.
Our Safeguarding Policy protects adults who are at risk of or subject to abuse and are vulnerable due to learning disabilities, mental health problems, physical disability or other impairment, and age. The vulnerability may be short-term, such as someone fleeing domestic violence or undergoing substance abuse. Whatever the vulnerability, we strive to ensure these vulnerable people are protected.
Our policies have been developed using guidance from the Care Act (2014) and the Department of Health ‘No Secrets’ (2000) publication. The Care Act (2014) outlines six key principles that underpin adult safeguarding, and these are:
- Empowerment: Person-led decisions and informed consent
- Prevention: it is best to take action before harm occurs
- Proportionality: The most proportionate and least intrusive response is required to the risk presented
- Protection: Support and representation for those in the greatest need
- Partnership: Local solutions are provided through services working with their communities. Communities play a part in preventing, detecting and reporting neglect and abuse
- Accountability: Accountability and transparency when delivering safeguarding
As a provider of housing, we have a duty to co-operate with local authorities who are implementing their statutory duties related to safeguarding adults. This could include carrying out enquiries on reported incidents, information sharing, and participating in the local Safeguarding Adults Board.
Our staff are trained to recognise the signs of abuse and know what to do when those signs are found.
We respect and support anyone who whistle-blows as part of our Whistle-blowing policy.